Dear Valued Customer,

At Africaribb, we understand that sometimes expectations might not align perfectly with reality. We want you to shop with confidence, knowing that your satisfaction is our top priority. Therefore, we’ve crafted a hassle-free returns and refund policy to ensure your peace of mind.

Our Promise to You:

Satisfaction Guarantee: We take pride in offering high-quality food, provisions, and dried goods. If you’re not completely satisfied with your purchase, we’re here to help.

Easy Returns: We’ve simplified the returns process to make it as effortless as possible for you. If you receive a product that doesn’t meet your expectations, simply contact our customer service team within 3 days of receiving your order.

How to Initiate a Return:

1. Contact our friendly customer service team at africaribbsales@gmail.com or whatsapp us at +1 469 271 1976. Provide your order number and details about the item you wish to return.
2. Our team will guide you through the return process, providing you with a return authorization and shipping instructions.
3. Once we receive your returned item, our team will inspect it to ensure it meets our return criteria.
4. Refund or Replacement: Choose between a full refund or a replacement, based on your preference. We’re here to make it right for you.
   

Important Notes:

Please ensure that the returned items are unused, in their original packaging, and with all tags attached.

Shipping fees for returns may apply, and details will be provided during the return process.

Refunds will be processed promptly, and you will receive a confirmation email once the transaction is completed.

At Africaribb, we value your trust and loyalty. Our commitment is to provide you with not just quality products, but an exceptional shopping experience. If you have any questions or concerns, please don’t hesitate to reach out to us.

Thank you for choosing Africaribb – where your satisfaction is our guarantee!

Warm regards,

Customer Service Team

Africaribb